Last Updated: 01/12/2025

1. Information We Collect

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by payment gateways)

1.2 Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking data

1.3 Other Information

  • Messages or inquiries submitted through forms
  • Order details and purchase history

2. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmation and updates
  • Improve website performance
  • Personalize content and offers
  • Prevent fraud and ensure security
  • Comply with legal requirements

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Payment processors
  • Shipping and courier companies
  • Web hosting providers
  • Email or SMS marketing services
  • Analytics and tracking tools
  • Legal authorities when required

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, improve website performance, remember preferences, and personalize content. You may disable cookies in your browser, but some features may not work properly.

5. Data Protection & Security

We protect your information using secure connections (SSL), limited access, secure payment processing, and regular monitoring. However, no online system is 100% secure.

6. Your Rights

  • Access your personal information
  • Request corrections
  • Request deletion
  • Opt-out of marketing
  • Withdraw consent at any time

7. Data Retention

We retain your personal data only as long as needed to fulfill orders, meet legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted on this page with the updated date.

11. Contact Us

You can contact us for any privacy-related questions:

  • Email: support@mylashkit.co.uk
  • Address: 124 City Road EC1V 2LX